Complex Biz International, Inc. (hereinafter referred to as "the Company") will strive to protect customers' personal information, prevent leakage, misappropriation, falsification, etc., handle it with the utmost care, take appropriate management measures on an ongoing basis, and ensure that customers can use the products and services provided by the Company with confidence.

Personal Information Collected

We collect the following personal information

1. Name, address, telephone number, credit card type, number, and expiration date
2. Information provided on application forms, counseling sheets, etc.

Purpose of use of personal information

We collect the following personal information.

We define the purposes of use of personal information as follows, and use it only to the extent necessary to achieve those purposes. We will not use the information for any other purpose without the consent of the customer.

1. To send products to customers, send catalogs and direct mail, provide services, and provide various information on related after-sales services, new products, services, etc.

2. To provide information on the mail-order business activities of the Company and its group companies, information on stores and events, questionnaires, and other useful information to customers.

Not disclosed to third parties

We will not disclose or provide personal information provided by you to any third party, except with your consent or as permitted by law.

Co-Use Company

For the purposes of use stipulated in Article 2, the Company will enter into a joint use agreement with Resort Trust K.K. and its subsidiaries and affiliates listed in its annual securities reports, etc. (hereinafter referred to as "joint use companies"). Ltd. and its subsidiaries and affiliates listed in its securities reports, etc. (hereinafter referred to as the "Joint User Companies") for the purposes of use stipulated in Article 2.
The Company shall be responsible for the management of personal data. In the event that a new joint use company is added, the Company will notify the new joint use company by mail, etc. or announce it on the Company's website, etc.
(Note) "The company's subsidiaries and affiliated companies listed in the company's annual securities report, etc." are announced on the website of Resort Trust Co.

If you do not agree with this provision

If a customer does not wish to provide the necessary information (essential information to be provided by the customer in the application form, etc.) when applying for a product or service, or if the customer does not approve all or part of the contents of these Rules, the customer may not be able to receive our services.


For inquiries regarding personal information provided by customers, or for details regarding inquiries, correction, deletion, etc. of personal information, please contact the inquiry desk.

Inquiries to Complex Biz International, Inc.
 Head Office: TEL. 0120-087-317